Features

Questionnaires

Customized Item Types Multiple-choice items, text boxes, pick lists, numeric fields, sliding scales, ranked items, forced choice items, matrix items, data entry items
Dimensions and Competencies Items are categorized into dimensions/competencies for analysis
Multiple Pages Questionnaires can be on one page or on multiple pages with custom designed navigation bars
Dynamic Content Dynamic lists that are changed in real-time as the participant is completing the survey based on responses made
Branching & Skipping Items may be selected for display to the participant based on participant responses or demographics
Validation We can develop a variety of JavaScript programs to validate survey responses before they are sent through the Internet
Rating Scales Completely customizable rating scales / response alternatives
Response Alternative Points Any numeric value can be assigned to any response alternative (you're not limited to just 1 through 5; you can have responses scored as: -2, 0, 2, 4, 6, 8 or any other value if you wish)
Required Items We offer a variety of techniques for implementing required items
Follow Up Pop-ups and hidden items may appear based on responses to certain items
Multiple Scales We can create surveys with one, two, or more scales for each item
Inclusion of Dynamic Content We can pull in results from other surveys into the content of the questionnaire for example, showing the results of a 360-Feedback survey inside of a Performance Appraisal questionnaire

Administration and Emailing

Reporting

Standard Report Format Our standard report format includes cover page, instructions, executive summary, summary by dimension/competency, detailed information on each dimension/competency/item, comments
Overall Report We can create an overall report to contain whatever analyses you wish
Executive Summary Our executive summaries are 1 to 2 page reports highlighting the findings from the survey
Rollup Reports A sub-report containing the responses from a single Department, Division, Location, Manager, or other Demographic variable
Individual Reports All 180- and 360-Degree Feedback surveys have individual reports containing summaries of the feedback collected for each individual
With Comments / Without Comments Clients often ask for variations of reports with and without comments
Emailed Overall Status Reports A status report shows the status of the survey project and may include responses by day, response rates by department/division or other demographic
Emailed Participant Status Reports A detailed report showing the status of individual participants in a 180- or 360-Feedback process

Security

Password Protection Users are required to enter passwords to access the system
SSL Encryption Questionnaire forms and result documents are accessed through web using SSL Encryption (https://)
Passcodes Questionnaires may be accessed through use of passcodes

Accounts and Access

Account Creation Individuals may be able to create their own accounts on-line
Access Controls Individual accounts may have access to specific forms or administrative screens
Administrative Controls Clients have access to administrative screens to create/edit/remove individual user accounts
Customized Reports by Access Level Your survey participants may require access to view reports on-line and their access may control what parts of the report they are able to view

Branding & Customizing

Every survey we administer is customized to your specifications

Logos/Company Name All of our surveys are "branded" to your specifications
Colors & Web Standards All graphical elements (lines, backgrounds, images, buttons, bullets, icons) are customized to your specifications
Text and Instructions All text is customized to your specifications. This includes any text in the email, questionnaire, administrative screens, and result documents

Analysis

Scores by Dimension Average scores for each dimension are calculated
Calculated Scores Scores can be calculated based on responses to any set of items

Multilingual

We can host your survey in multiple languages

Select Language Users can "toggle" between different languages without loosing their responses
Preferred Language Participants can be assigned to a Preferred Language which will appear first and as their primary language
Complete Language Imersion All aspects of the survey project can be displayed in any language including: email notices, administrative screens, messages, instructions, questionnaire items, response alternatives, buttons, navigation elements, result documents

Section 508

All questionnaires can be designed to be compliant with Section 508