| Leading Change |
- Creativity and Innovation - Creates a work environment that encourages creative thinking and innovation; designs and implements new or cutting-edge programs/processes.
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- Flexibility - Adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
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- Resilience - Maintains focus and intensity and remains optimistic and persistent, even under adversity.
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- Strategic Thinking - Determines objectives and sets priorities; anticipates potential threats or opportunities.
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- Vision - Builds a shared vision with others; influences others to translate vision into action.
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| Leading People |
- Conflict Management - Manages and resolves conflicts and disagreements in a positive and constructive manner to minimize negative impact.
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- Personal Example / Role model - Provides a positive role model and "lives" the principles that are defined. Does what he says he will do and acts that way.
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- Integrity/Honesty - Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; behaves in a fair and ethical manner toward others, and demonstrates a sense of corporate responsibility and commitment to public service.
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- Team Building - Inspires, motivates, and guides others toward goal accomplishments.
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- Can be relied upon - Do you feel that this person is someone that can be relied upon to carry out his tasks effectively and to do what he says he/ she will?
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| Results Driven |
- Accountability - Can be relied upon to ensure that projects within areas of specific responsibility are completed in a timely manner and within budget.
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- Customer Service - Anticipates and meets the need of clients.
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- Decisiveness - Makes effective and timely decisions, even when data is limited or solutions produce unpleasant consequences.
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- Entrepreneurship - Is willing to take risks.
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- Problem Solving - Distinguishes between relevant and irrelevant information to make logical decisions.
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- Compliance - Carries out company's policies, is familiar with them and has a high correlation with them in his daily work.
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| Business Acumen |
- Human Resources Management - Assesses current and future staffing needs based on organizational goals and budget realities. Using merit principles, ensures staff are appropriately selected, developed, utilized, appraised, and rewarded; takes corrective action.
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- Technology Management - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Develops strategies using new technology to enhance decision making. Understands the impact of technological changes on the organization.
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| Building Coalitions/Communications |
- Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals; facilitates "win-win" situations.
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- Interpersonal Skills - Considers and responds appropriately to the needs, feelings, and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect.
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- Oral Communication - Makes clear and convincing oral presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.
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- Partnering - Develops networks and builds alliances, engages in cross-functional activities; collaborates across boundaries, and finds common ground with a widening range of stakeholders. Utilizes contacts to build and strengthen internal support bases.
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- Written Communication - Expresses facts and ideas in writing in a clear, convincing and organized manner.
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