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Information Technology - Employee Satisfaction Survey Sample #2





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Information Technology, Meetings, Performance Appraisal/Management, Flexibility, Training, Vision, Employee Development, Management


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
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Information Technology

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Colleagues assess incident severity based on business impact and urgency.
  1. The IT Department keeps us informed of major changes to the software applications being used.
  1. Senior leadership creates an enterprise architecture strategy and roadmap that guides long-term technology planning and investment decisions.
  1. Our department uses risk-management checklists to proactively identify vulnerabilities and implement the IT controls needed to reduce exposure.
  1. Coworkers share insights from user interactions to improve support materials.
What are your suggestions for how we can improve Information Technology?


Meetings

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I get important and useful information from meetings
  1. Meetings are a useful way for employees to work together
  1. We make the best use of meetings and meetings are tailored to specific needs and purposes.
  1. Meetings start and end on time
  1. The Company should offer training on how to improve meeting effectiveness
What are your suggestions for how we can improve Meetings?


Performance Appraisal/Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Expectations are clearly communicated to me
  1. The Performance Management process is effective.
  1. The Performance Appraisal system has specific standards
  1. Pay raises are linked to performance evaluations
  1. My Supervisor is honest and fair in my performance review
What are your suggestions for how we can improve Performance Appraisal/Management?


Flexibility

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. I can handle external information requests efficiently without disrupting workflow.
  1. Our department encourages open communication and collaboration, allowing everyone to contribute their ideas and perspectives.
  1. Employees in our department are willing to learn new processes and systems.
  1. The supervisor accommodates the needs of employees when requests for time off are made.
  1. I am willing to try new jobs within the Company
What are your suggestions for how we can improve Flexibility?


Training

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Training is offered to improve performance.
  1. The Human Resources department offers training on skills relevant to my work
  1. The Company employs competent and skilled trainers
  1. The on-the-job training I received has prepared me for this job
  1. The Company supports efforts by employees to obtain training on new skills
What are your suggestions for how we can improve Training?


Vision

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Team roles, responsibilities, and metrics are clearly tied to the vision.
  1. The department manager charts a bold course for the department's evolution
  1. My supervisor engages with key stakeholders to gather insights and ensure alignment with the organization's mission and vision
  1. Our department ensures that work is systematically aligned and coordinated with the organization's vision
  1. Coworkers behave in a way that is consistent with business values & code of conduc
What are your suggestions for how we can improve Vision?


Employee Development

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The corporate culture at our company supports employee growth and development.
  1. Cross-training enables me to learn how to safely and efficiently do other jobs.
  1. Training is offered on critical applications and equipment when needed
  1. We receive training aligned with the needs of our department.
  1. Our manager rotates tasks across roles to ensure employees gain a holistic understanding of operations.
What are your suggestions for how we can improve Employee Development?


Management

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Managers embody a values-driven approach to work that energize and galvanizes the team.
  1. Leaders take responsibility for things that go wrong.
  1. The project manager fosters a culture of openness, reliability, and mutual respect through consistent supervisory practices.
  1. My manager assesses and adjusts team roles based on employee readiness, ensuring both progress and development.
  1. Managers follow the grievance procedures.
What are your suggestions for how we can improve Management?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: