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HR-Survey > Employee Opinion > Dimensions > Information Technology

Information Technology - Pulse Survey - Sample #6





Surveys Measuring Information Technology/IT:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Engagement Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Dimensions included here:
Information Technology, Performance, Customer Service, Professionalism, Supervision, Decision Making, Work/Life
Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team
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Information Technology

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. The IT Department is strategically positioned to meet the needs of the organization.
  1. I can analyze system behavior and improve speed, scalability, and resource efficiency.
  1. Technology decisions are guided by what delivers the greatest value to the business.
  1. The IT Department is quick to respond to my issues.
  1. Our team uses structured RCA techniques (5 Whys, fishbone diagrams, fault trees).


Performance

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My Supervisor is able to manage time effectively
  1. Performance measures are evaluated on a quarterly basis
  1. My Department is able to meet its deadlines
  1. I get a sense of personal accomplishment from my work
  1. My annual review is effective in identifying specific goals for performance improvement.


Customer Service

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My supervisor is focused on improving customer service.
  1. I understand the relationship between my service to internal/external customers and Company's success.
  1. Our team’s current activities reflect a strong focus on the customer
  1. My Department is committed to customer service
  1. Service is responsive and meets the needs of customers


Professionalism

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Employees pay attention to the speaker in meetings
  1. Employees in my department take their work seriously
  1. Employees treat each other with courtesy and respect
  1. Tasks that are assigned get completed
  1. My Manager always acts with professionalism


Supervision

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. Supervisors in my department are diligent about completing performance assessments on time
  1. Supervisors promote teamwork and cooperation within the department
  1. In our company, managers effectively resolve internal employee and/or organizational conflicts through knowledge of management techniques
  1. Managers convey instructions, directives and guidelines to the employees
  1. My supervisor provides guidance and support to help employees achieve their goals


Decision Making

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. My supervisor knows how to obtain accurate and up-to-date information about the situation or problem.
  1. My manager solicits feedback from others on the quality of his/her decision-making
  1. Coworkers are able to acts in the absence of guidance
  1. When making decisions, employees consider the Company's goals, values, and mission
  1. My manager evaluates the effectiveness of decisions and uses this information to guide future decisions


Work/Life

Strongly
Agree
Agree
No
Opinion
Disagree
Strongly
Disagree
  1. I would consider job sharing as a way to balance my work and family life
  1. My supervisor recognizes my personal needs
  1. The company is sensitive to a balance between my work life and my personal life.
  1. I can adjust my to-do list as needed
  1. I can adjust my work schedule if needed



General Open Ended Questions


  1. What are the top three challenges you face in your job?
    1.
    2.
    3.


  2. Would you refer others who are seeking employment to [Company]?

    If not, please explain:


  3. Are there any changes to an existing workflow, process or procedure you believe could improve your ability to perform your job more effectively or efficiently?

    If so, please describe:


  4. In your opinion, what are positive aspects of [Company]?



  5. What is the most important thing you would like to see [Company] do to improve as a place to work?



  6. On a scale of Excellent to Poor, how would you rate your overall employment experience
    with [Company] and why?






  7. Please enter any final comments you would like to share.

Demographics

Questions below are optional, however, providing this information
will help us make accurate conclusions for specific work groups.
None of this information will be used to identify individual respondents.
  1. Your department:








  2. Years of Service:





  3. Your location:




  4. Your shift: