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Communication - Employee Satisfaction Survey Sample #2





Questionnaires Measuring Communication:
Example 1 (5-point scale; numbers; NA)
Example 2 (7-point scale; radio buttons)
Example 3 (4-point scale; radio buttons)
Example 4 (5-point scale; radio buttons)
Example 5 (5-point scale; words)
Example 6 (Pulse Survey)
Example 7 (5-point scale; item comments)
Example 8 (3-point scale; words; N/A)
Example 9 (4-point scale; numbers)
Example 10 (Comment boxes only)
Example 11 (Single rating per dimension)
Example 12 (Slide-bar scale)
Dear Employee:


Welcome to the Employee Satisfaction Survey. We are on a journey to create a workplace that encourages success! A critical component of creating this culture is building a business you recognize as being a great place to work and one that provides you with challenge and recognition. We want to build a thriving and successful business that provides motivation and satisfaction. In order to do so we need to assess how we are doing and understand your thoughts, views and feelings.

We have developed this survey with questions tailored for our staff and business to provide you with an opportunity to anonymously rate many facets of the business. The survey will assess what you value most in your employment and allow you to make positive suggestions for improvement.

The survey is web-based, quick and simple to complete which allows fast reporting and analysis. To ensure your anonymity, the survey is being hosted by an external organization. You will not be required to identify yourself. We want to be very clear that we will not be able to attribute this data to any specific individual and it is not our intention to do so.

Please ensure that your submission is made between . The survey will only be available during these dates.

Thank you for your participation in the survey. We look forward to seeing the analysis of your responses and we are hoping for 100% participation.

Management Team

Dimensions Included:
Communication, Decision Making, Innovation, Performance, Safety, Adaptability, Resourcefulness, Career Development, Department, Business Focus, Staffing


Instructions:
Please complete the items below and press the submit button at the end of the survey. If you need multiple sessions to complete the survey, please click the "Submit" button at the end of each session to save your responses. Please feel free to skip any items that you do not wish to respond to. Keep in mind that your responses help us to become a better place to work. So, you are encouraged to respond to all items on the questionnaire.

Edit this Survey
Would you like to edit this survey? Click here to begin.


Communication

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. When in Q&A, our manager summarizes or paraphrases the current question to confirm understanding
  1. I know how to communicates effectively with management, both upward and downward
  1. My manager conveys priorities with right sense of urgency and importance
  1. Colleagues are generally willing to accept feedback from others
  1. We regularly address issues of key importance to stakeholders
What are your suggestions for how we can improve Communication?


Decision Making

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My supervisor evaluates information before making important decisions.
  1. Team members keep informed about developments and policy changes inside and outside the organization.
  1. My department breaks complex issues into manageable parts and organizes them in a systematic way before making decisions
  1. My manager evaluates short and long term consequences when making decisions.
  1. Colleagues are open to listening to others who may have different ideas.
What are your suggestions for how we can improve Decision Making?


Innovation

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. People in My Department are very innovative
  1. Supervisors solve problems with insight and understanding.
  1. Empower employees to innovate by fostering a culture of creativity and forward-thinking
  1. Coworkers look for opportunities to apply new and evolving technologies.
  1. Our team finds creative ways to get things done with limited resources.
What are your suggestions for how we can improve Innovation?


Performance

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Performance measures are evaluated on a quarterly basis
  1. I am held accountable for achieving specific results
  1. The Company is able to maximize employee potential
  1. My job enables me to make use of my skills and abilities
  1. My Department is able to meet its deadlines
What are your suggestions for how we can improve Performance?


Safety

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My supervisor provides technical skills training for safety.
  1. My manager consults with Human Resources regarding employees on workers compensation.
  1. Coworkers complete required safety training programs.
  1. My supervisor informs management of progress regarding the implementation of safety programs.
  1. My supervisor provides hazardous materials training as needed.
What are your suggestions for how we can improve Safety?


Adaptability

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My team handles change easily
  1. The project manager is good at managing the unexpected.
  1. Team members adapt to work successfully in a wide variety of situations and with a variety of coworkers.
  1. Supervisors take decisive action to alter course when needed.
  1. My manager helps employees overcome resistance to change so that they can adapt more readily to changing circumstances.
What are your suggestions for how we can improve Adaptability?


Resourcefulness

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Department can accomplish a lot with limited funds
  1. Employees who are resourceful are more likely to be promoted in this organization
  1. Efficiency is encouraged
  1. Our company finds efficient and innovative ways to solve problems
  1. We are encouraged to think of new ways to solve problems.
What are your suggestions for how we can improve Resourcefulness?


Career Development

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Leaders are developed from within the Company
  1. Our career development programs are accredited by professional associations and government agencies.
  1. People get ahead as fast here as they do in other places
  1. Job promotions are awarded based on merit
  1. My supervisor coaches me to become better able to handle higher positions.
What are your suggestions for how we can improve Career Development?


Department

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. Employees in my department work together to solve problems.
  1. The department has adequate resources available to meet our needs.
  1. Employees in our department try to help customers.
  1. I feel my department is very productive.
  1. Collaboration is encouraged in our department.
What are your suggestions for how we can improve Department?


Business Focus

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. The Company continues to grow and expand its services
  1. The Leadership is effective in allocating financial resources
  1. The Company seeks to take advantage of opportunities
  1. The Leadership understands the different business climates in which the Company operates
  1. My Co-Workers understand their job roles and functions and how they contribute to the success of the company
What are your suggestions for how we can improve Business Focus?


Staffing

Strongly
Disagree
1
2
Disagree
3
4
Agree
5
6
Strongly
Agree
7
  1. My Supervisor is good at building a staff of creative and innovative individuals
  1. The Company has an excellent workforce planning strategy to meet future needs
  1. The Company has adequate help during peak work loads
  1. CompanyName has the right people in the right places.
  1. My Supervisor is good at determining staffing needs
What are your suggestions for how we can improve Staffing?





  1. What changes would you like to see in your benefit plans? Please note that some of these may increase premium rates. Please check all that apply.
    Add a higher deductible plan ($1,000 - $2,500)
    Increase vision care
    Increase dental care
    Add wellness program (weight loss, nutrition, smoking cessation programs, etc.)
    Add a Medical Spending Account (MSA) (allows employees to enroll in a high deductible health plan,
    spacer and then [Company] and the employee contribute on a pre-tax basis to an account used for eligible medical expenses)


  2. What changes would you be willing to accept in order to help hold down premium increases? Please check all that apply.
    Higher annual deductibles (the amount you pay out-of-pocket before benefits begin)
    Higher office visit co pays (the dollar amount you pay for office visits)
    Higher prescription drug co pays (the dollar amount you pay for prescription drugs)
    More network restrictions (smaller group of doctors and specialists to choose from)
    No dental coverage
    Other, please specify


  3. How often would you like to participate in after hours company event?






  4. How would you rate your satisfaction with the communication between you and [Company]?







  5. What would you change about your current job or position?


  6. Please identify factors that would improve your job performance in the coming year.


  7. When your performance was discussed with you in the past,
    how often did you receive practical suggestions for improving your work?






  8. How would you rate your overall satisfaction with the company in the past year?






  9. Please give any comments or suggestions on how the company can be improved in the coming year: